Monitoring - This issue is resolved. Reports are all back in sync with the latest case changes. We will continue to monitor. Please report any further issues to support@ecase.co.uk
Mar 27, 2026 - 09:33 GMT
Mar 27, 2026 - 09:33 GMT
Identified - The underlying issue has been fixed, however, there is a risk that recently updated cases may not be reflected correctly on reports. These should be back in sync shortly.
Mar 26, 2026 - 13:06 GMT
Mar 26, 2026 - 13:06 GMT
Update - In the course of our investigation we have identified that the problems may also be causing issues with PDF conversion, redaction and document preview. We are continuing our investigations and will provide further updates on our status page shortly.
Mar 26, 2026 - 12:14 GMT
Mar 26, 2026 - 12:14 GMT
Investigating - Some customers are experiencing problems running bulk reports. We are investigating and will update on our status page shortly.
Mar 26, 2026 - 10:56 GMT
Mar 26, 2026 - 10:56 GMT
eCase
Operational
Email
Operational
eCase Capture
Operational
eCase Secure Share
Operational
eCase Redact
Operational
Disclosure Log
Operational
GOV.UK Notify Email sending
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.